We deliver with the UK, and are now able to ship to EU, and Canada.

If you are outside the UK any customs/duties and VAT is the customers responsibility and we do not accept returns/refunds for unpaid customs.

Items must be returned within 14 working days of receiving your order. Goods returned must be unused, clean and with the safety tag on and intact.

Returns costs are not paid for by us.

We ship from Scotland.

Email us at info@anna-originals.com we will locate your parcel and send you an update.

Yes but get in contact with us before we update you with shipping details.

after 24 hours we can’t guarantee a change can be made.

We only suggest hand wash for all our products.